Every iPad comes with complimentary telephone technical support for 90 days from your iPad purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPad purchase date. Just one phone call can help answer questions related to the iPad, iWork for iPad, Apple-branded iPad applications, and interconnectivity between your iPad and your Mac or PC. And if you need repair service, we offer convenient service options. [b]One Stop For Technical Support[/b] Because Apple designs the iPad, the operating system and many applications, the iPad is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. - Direct access to Apple experts - Mail-in repair: Mail in your iPad using a prepaid shipping box provided by Apple - Carry-in repair: Take your iPad to an Apple Retail Store or other Apple Authorised Service Provider - Use with a Mac or PC [b]Apple Hardware Coverage:[/b] The AppleCare Protection Plan provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following: - Your iPad - Battery - Included USB cable and power adapter [b]Software Support Included:[/b] Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including the following: - Syncing with iTunes - Connecting to wireless networks - Sending and receiving email - Using iWork for iPad and other Apple-branded iPad apps [b]Important notes[/b] [i]The AppleCare Protection Plan can be purchased only while your iPad is still covered under the standard one-year limited warranty.[/i]